Contact Us

Head Office

Suite 2, Level 2,
19-23 Prospect Street
Box Hill VIC 3128
Australia
Telephone: +61(3) 9809 7900 | Fax: +61(3) 9809 7999


Customer Service

Email: customer.service@generichealth.com.au
Phone: +61(3) 9809 7900 (Option 1)

Medical Information Enquiries / Adverse Drug Reaction Reporting

Email: ghinfo@generichealth.com.au
Phone: +61(3) 9809 7900 (Option 2)


Please include a general description of why you are contacting us. Any personal information collected will be used to respond to your inquiry, and to analyse, process and report your complaint or side effect/adverse event, including being in line with Australian regulatory requirements. This means we may use your information to contact you and share your information with the Therapeutic Goods Administration. Generic Health may contact you for further information using the contact information provided by you. If you do not wish to be contacted, please indicate the email or contact form below. If you are providing personal information on behalf of someone else, you need to make them aware of these matters. For more information on how we handle your personal information, please see our Privacy Policy.

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